S2Verify partners with Truv to reduce VOE costs by 96%
Truv (formerly Citadel API) helps fast-growing S2Verify improve turnaround times and coverage for its customers.
“The skyrocketing costs made employment verification unprofitable for us and was preventing me from servicing my clients,” said Bryan Zimbardi, Research Manager at S2Verify. “My customers were shocked by the extra fees, and many just stopped doing employment verification as part of their screening process, especially those where it isn’t a federal requirement.”
Furthermore, employment history verification is priced on transaction volume, leaving mid-sized CRAs like S2Verify at a competitive disadvantage. S2Verify needed to find an alternative cost-effective solution for employment history verification while maintaining accuracy and fast turnarounds for its clients.
S2Verify evaluated multiple vendors and selected Truv as its employment history verification solution. Truv’s seamless applicant experience was a determining factor for S2Verify.
“Truv’s applicant experience was the cleanest among the vendors we evaluated,” said Bryan Zimbardi, Research Manager at S2Verify. “The screening process needs to be frictionless for the applicant, and Truv’s applicant interface made it the obvious choice.”
Since partnering with Truv, S2Verify’s results include:
- Reduced turnaround times from 24-36 hours per screen to less than 5 minutes
- Saved over 96% in employment history verification costs compared to the previous vendor
“We’ve completely moved away from my previous vendor for verifications. Truv has helped us improve turnarounds and coverage for our clients, while being a trusted partner. Whenever we’ve had suggestions or needed help, Truv is there for us,” said Bryan Zimbardi, Research Manager at S2Verify.